Forgot your password

Are you a TRICARE beneficiary? (sponsor, active duty family member, retiree, dependent.)

Are you a TRICARE provider? (doctor, hospital, lab, pharmacy, etc.)

Are you a TRICARE Government Agent? (BCAC, Regional Director, DCAO, other DHA employee)

Are you a TRICARE Contractor employee? (Beneficiary Services Representative [BSR], etc.)

Department of Defense (DoD) Security requirements

Because of Dept. of Defense (DoD) security requirements, your password must meet the following requirements:
  • Contain eight characters and no more than eleven characters.
  • Contain at least one letter and one number.
  • Contain at least one of these three special characters: @, #, $
  • Not contain more than two of the same characters in a row or more than two characters in a sequence. For example, you can use "ss" but not "sss." You can use "12" or "ab" but not "123" or "abc."
Please note: You may not use a password that you've previously used until you've changed your password at least 24 times.

Password tip: Use the first letters of a phrase you can easily remember. For example, "I like to go to a dollar theater" translates to "IL2GTA$T."